Returns and refunds are permitted within 30 days of purchase. Please note that E-Liquid sales are final and no returns will be authorized. To be eligible for a return, item must be unused and in the same condition in which it was purchased. Item must be in the original packaging. We will initiate a refund to the payment source which you used at the time of purchase. In some cases a store credit will be issued instead.
A 30 day warranty period is provided from the time of purchase with Vapor Villa, Corp. After 30 days product issues must be handled with the product manufacture. Our warranty covers item defects that come from the manufacturing process and does not cover item issues including but not limited to normal wear and tear, improper use/negligence, water/fire damage and/or attempted repairs/modifications performed by item owner or any persons not employed by Vapor Villa, Corp. Our warranty policy excludes the following items: Coils (Atomizer Heads), E-liquid, and Drip Tips. If you feel your item is eligible for a warranty claim, please contact us HERE. Please try to be detailed in the description of your item issue so we can serve you as quickly and efficiently as possible. If eligible for warranty, a product exchange, refund or store credit will be issued.